Client

Emmi

Year

2024

Timeline

5 weeks

Focus

AI legal assistant UX

Emmi — AI Legal Assistant App UX/UI

UX/UI Design for an AI Legal Assistant

Emmi — AI legal assistant UX case study cover image

Legal work runs on precision and time — two things that don’t mix well with clunky internal tools. Emmi is an AI assistant built specifically for legal professionals: a conversational interface that handles client onboarding, risk assessments, document generation, and practice-area guidance through a single chat window.

Emmi AI legal assistant UX case study visual

The design challenge was making an AI feel like a reliable colleague rather than a search engine. Legal professionals work with sensitive, high-stakes information — the interface needed to communicate competence and clarity from the first interaction, without the clinical coldness most enterprise tools default to.

Emmi legal AI assistant desktop home screen with chat history sidebar and topic cards like Intellectual Property and Bankruptcy

The home screen organizes the assistant’s capabilities into clearly labeled practice areas: Onboarding, Intellectual Property, Bankruptcy, Employment, Civil Litigation, Real Estate. Users start with a category rather than a blank prompt — which reduces friction and surfaces the right context immediately.

Emmi mobile app screens: assistant home with legal topic cards, chat history menu and a client onboarding conversation

The conversation interface is where the real work happens. Emmi guides users through structured workflows — asking one question at a time, confirming actions with visible checkmarks, and surfacing downloadable documents and Clio integrations directly inside the chat. Nothing requires leaving the conversation to complete a task.

Emmi chat screen where the legal AI assistant offers options for engagement documents and KYC and AML, beside the history sidebar

The visual language is deliberately restrained. A warm off-white base, muted pastels for category icons, and a hand-lettered wordmark give the product personality without undermining the professional register. Clean typography and generous spacing keep the interface readable during long working sessions.

Emmi client review card with five stars, verified on Upwork, thanking the team for professionalism, tagged LegalTech, AI Assistant

The result is an AI tool that fits naturally into a legal workflow — structured enough to be trusted, approachable enough to be used daily.

Emmi Let's Work Together banner in dark brown serif type with a heart tile and a phone showing the Emmi assistant home screen

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